Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Communication Skills in the Clinical Environment


The ability to communicate effectively is a key component of a doctor’s competency and has been shown to be important for patient satisfaction, adherence and a range of patient outcomes. Time efficient communication skills can be learnt which assist the doctor to achieve these goals within the context of a busy day.

Upcoming course dates

  • Thursday ,10 October 2019 (9.30am - 5.00pm)
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  • Friday, 7 February 2020 (9.30am - 5.00pm)
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  • Thursday, 2nd April 2020 (9.30am - 5.00pm)
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Learning objectives

  • Understand the specific skills of gathering and giving information

  • Be able to demonstrate and use the effective skills of gathering and giving information following the opportunity to practice these skills.

  • Understand the strategies and techniques which facilitate effective communication and reduce the risk of error.

  • Be familiar with the communication techniques which are useful in challenging consultations with patients and their relatives.

  • Be familiar with relevant research evidence regarding communication issues with patients and relatives

Who is this course suitable for? SHOs and registrars in all surgical specialties, emergency medicine doctors
Fee Free for eligible NCHDs on the CPDSS programme or €300 for others.
Faculty  Ms Eva Doherty, Prof Peter Gillen
CPD points 6
Location RCSI, No. 26 York Street, Dublin 2, Ireland.
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