Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Mastering Adverse Outcomes


This workshop is ran in conjunction with the Medical Protection Society (MPS), and is held on-site in RCSI, Dublin 2. This course provides you with skills to combat the common causes of complaints and claims. In particular, this workshop highlights the importance of recognising patient expectations when an adverse outcome occurs, and how failing to address them increases the risk of patients turning elsewhere for answers and accountability.

Upcoming course dates

  • Wednesday, 21 March 2018 (1.30pm- 4.30pm) 
Apply now

Learning objectives

  • Enhance your skills to communicate with patients who have suffered an adverse outcome
  • Increase your understanding of ethical, regulatory, legal and professional obligations following an adverse outcome, including duty of disclosure
  • Understand the cultural and legal implications of expressing regret
Who is this course suitable for? SHOs and registrars in all surgical specialties, emergency medicine doctors
Fee Free for eligible NCHDs on the CPDSS programme or €300 for others.
Faculty Margaret O’Donnell, MPS
CPD points 3.5
Location RCSI, 5th floor, No. 26 York Street, Dublin 2, Ireland.
Contact us