Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Managing Change & Quality Improvement


This course will provide participants with the skills, knowledge and understanding of best practice approaches to managing Change and Quality Improvement.

Upcoming course dates

  • Wednesday, 27 February 2019 (9.30am - 5pm)
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Learning objectives

  • Understand the need for change and innovation and the driving & restraining forces behind it
  • Understand the nature and responses of change for individuals, teams, services and organisations
  • Manage the process of change and manage your staff during continuous change while maintaining and improving services
  • Understanding your role as an effective change agent and how to deal with resistance
  • Essentials of Quality Improvement initiatives and understanding quality systems thinking.
  • Understanding models and tools for Improvement
  • Measuring quality improvement in services, how do we know the change is an improvement?
Who is this course suitable for?

All healthcare professionals who are responsible for managing change and/or quality improvement

Fee Free for eligible NCHDs on the CPDSS programme or €300 for others.
Faculty Ms Tina Joyce
CPD points 6
Location RCSI, No. 26 York Street, Dublin 2, Ireland.
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