Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Coaching Skills & Performance Management


This course will provide participants with the knowledge of performance management systems & skill to coach staff effectively on the job.

Upcoming course dates

  • Thursday, 6 December 2018  (9.30am - 5pm)
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Learning objectives

  • The role of performance management in healthcare
  • 8 steps involved in developing an effective performance management system 
  • Managing team member’s performance: through goal setting, feedback, personal development plans and performance reviews. Intermediate level functions and features of the application
  • Coaching versus Mentoring? What’s the difference? 
  • Coaching Styles and applying the G.R.O.W Model of Coaching 
  • Triad coaching - using feedback models effectively
Who is this course suitable for?

All healthcare professionals who have to coach and manage staff & service performance

Fee Free for eligible NCHDs on the CPDSS programme or €300 for others.
Faculty Mr Dermot O'Flynn & Ms Tina Joyce
CPD points 6
Location RCSI, No. 26 York Street, Dublin 2, Ireland.
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