Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Accredited CERTIFICATE in Quality Improvement Leadership Programme


In RCSI, we understand the growing importance of building a quality and process improvement capability for today’s healthcare organisations. We also understand the importance of this capability becoming a core organizational competence with strong clinical leadership as opposed to a dependency over time on external “experts”

We believe in the power and creativity of multidisciplainary healthcare teams working together to develop better healthcare delivery systems. Our experienced faculty bring a wealth of clinical and process engineering experience to support you and your teams on your improvement journey

This three day Programme, provides a high level overview of how multidisciplinary teams in a healthcare setting can deliver quantifiable and sustained improvement in their service delivery. Our programmes focus on developing robust processes, enabling better patient flow while supporting the clinical team’s effectiveness

Upcoming course dates

  • Wednesday, 3 October 2018  (9.30am - 5pm)
  • Wednesday, 7 November 2018 (9.30am - 5pm)
  • Tuesday, 4 December 2018 (9.30am - 5pm)
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Learning objectives


Day 1: Wednesday 3 October

Leading for Quality Improvement in Health Services

The aim of this session is to provide participants with an understanding of leadership and its application in maximising a quality and safety culture in their healthcare setting.


Day 2: Wednesday 7 November

Quality & Process Improvement Roadmap

To introduce participants to the principles, tools and skillsets of improvement science and to develop their understanding of how such processes are used to ensure effective, efficient and safe healthcare in complex interdependent systems.


Day 3: Tuesday 4 December

Monitoring & Sustaining High Performance

To introduce participants to the key success factors required for sustaining high performance while building a culture of continuous improvement

Who is this course suitable for?

Clinicians, Nurses, Allied Health Professionals, Pharmacy, Health Care Managers, NCHD’s, anyone involved in change management / continuous improvement

Fee Free for eligible NCHDs on the CPDSS programme or €900 for others.

Mr Kieran Tangney 

CPD points 7 per day 
Location RCSI, No. 26 York Street, Dublin 2, Ireland.
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